CYNTHIA LENNOX
TEACHER
Menu
First-time
Yes, all clients must create an account to purchase class credits and register for class. To create an account, you can click on “book a class” on the schedule page or click on your class credits desired on the Prices page.
No, you need to register before coming to OHA.
As a first time customer, you are eligible for our Discovery Offer, 15 Days unlimited for only $39. You can try multiple classes for 15 days. Your first class will activate the pass. You won’t be charged after the 15 days, it’s important for us to give you the choice of continuing your practice with us or not.
The first booking will activate the pass.
You can arrive 15-10 min before your class. All of our classes start on time, if you’re late for your class even by 2 min, the studio will be closed to respect students who are on time. You’ll be redirected to the next class based on the availability.
Wear comfortable clothes you can easily move in and bring your bottle of water.
We provide mats, so you don’t need to bring your own. If you still want to use your own, no problem at all.
Late arrivals & cancellations
To prevent disruption to other students, we have a strict no-late entry policy. If you are not present in the studio room at the start of the scheduled class, you will be unable to attend. Please don’t try to enter the studio if the door is closed.
If you want to cancel a class, you must do so at least 6 hours in advance or your class credit will be forfeited. Please read our cancellation policy.
You can’t make it? Don’t worry, reserved classes can be cancelled up to 6 hours prior to the start of the class. If canceled with less than 6 hours, you will lose the credit from your package or be charged a penalty fee if you are on a membership ($10 penalty).
If you don’t cancel the class and don’t show up to the class, you’ll be charged $20 if you are on a membership with us or lose your credit. Please read the non-show policy.
If you need to cancel a reservation, log in to your account, click my classes, click on “cancel” icon next to the class you’d like to cancel, click cancel reservation. If you have trouble canceling or have any questions, please email us.
Class credits
We are sorry, but we don’t offer refunds for class credits. If you cancel your class within our cancellation policy, the class will be credited back to your account for later use. If you need to cancel less than 6 hours before the class start time, you will lose the class credit.
YES! Our Harmony Explorer allows you to take 2 classes per week, our Zen Quest allows you to take 3 classes per week.
All of our memberships autor-renew every 30 days. The day of your monthly membership expires, your account will be automatically charged for the next month under the same terms.
There are no late cancellation penalty fees for these memberships, aside from losing the credit you booked with.
You can’t cancel your membership anytime with a written notice to: info@ohawellness.com
If you don’t cancel the class and don’t show up to the class, you’ll be charged $20 if you are on a membership with us or lose your credit. Please read the non-show policy.
Waitlist
We encourage you to consider adding yourself to the waitlist if your desired class is currently full. By doing so, you have the opportunity to secure a spot should one become available. To join the waitlist, simply purchase a class or membership. Rest assured, if you don’t secure a spot, the class credit will be promptly returned to your account.
In the event that a spot opens up more than 1 hour before the class begins, you will automatically be added to the class and receive an email confirmation.
Please be mindful of our 6-hour cancellation policy. If you are added to a class from the waitlist within 6 hours of the class start time, the same policy applies. Failure to remove yourself in time may result in the loss of the class credit or incurring a penalty fee for Infinity Bliss members.
Should you no longer wish to attend the class, kindly remove yourself from the waitlist at least 1 hour before the start time. This ensures that your class credit is promptly returned to your account, and the spot can be offered to others.
It’s important to note that the waitlist closes and becomes void 1 hour before the class starts. At this point, any available spots will be filled on a first-come, first-served basis.
To check your waitlist status, simply log in to your account and navigate to “My Classes.” There, you’ll find your position on the waitlist for the desired class. If you no longer wish to be on the waitlist for a particular class, please remember to remove yourself or notify us, and we’ll take care of it for you.
Studio policies
THE STUDIO ETIQUETTE POLICIES ARE IN PLACE TO ENSURE THAT BOTH YOU AND YOUR FELLOW GUESTS HAVE THE BEST TIME. WE THANK YOU IN ADVANCE FOR RESPECTING OUR STUDIO GUIDELINES.
Friendly Greetings: Don’t forget to say hi! Please check in with the person at the entrance upon arrival.
Disconnect for Connection: Turn off to tune in. Our studio room is an electronic-free zone. Kindly leave your phone in your coat or bag.
Quiet Reflection: While we love connecting with others, our studio room is a space for self-reflection. We kindly ask that you save conversations for pre and post-class moments.
Respectful Participation: Please remain on your mat throughout the class to respect others’ journeys and fully engage in your practice. Your instructor will signal when it’s appropriate to depart. At OHA Wellness, we prioritize balance alongside effort. In case of emergencies like needing a restroom break or feeling overheated, kindly refrain from rejoining the class. Instead, reach out to us by email at: info@ohawellness.com for assistance and potential visit credit adjustment.
All sales for services are considered final, and all services are non-refundable, non-transferable, and non-exchangeable. Payment for services must be made in advance, and cash payments are not accepted.
For retail merchandise returns, a full refund is available within 7 days of purchase if the product has not been used. Exchanges or account credits are permitted within 30 days of purchase, provided the merchandise remains unwashed, unworn, or unused with the original hangtags intact. Proof of payment is required for all returns. Please note that socks, yoga mats, and water bottles are final sale items.
We adore your furry companions! Nevertheless, for safety reasons and to honor the experience of fellow guests, pets are not permitted during classes. If you have a service dog, kindly contact us at info@ohawellness.com. We may inquire about its necessity due to a disability and the tasks it has been trained to perform.
OHA is not responsible for any lost or stolen property. We recommend leaving valuables at home. Any items left behind will be kept in the lost and found for two weeks, after which they will be donated.
All clients must be at least 16 years old to attend class. Anyone under the age of 18 requires a signed waiver from their parent or guardian.
Medical inquiries
There’s nothing quite as thrilling as a baby bird. Congratulations!
According to most research, practicing yoga during pregnancy is highly beneficial. We suggest you explore our prenatal series, crafted specifically to cater to the needs of expectant mothers.
Before attending, it’s advisable to consult with your doctor. Please be aware that our special soundbath class and some breathwork exercises are not suitable for pregnant women.
If you are recovering from an injury, we would not advise taking class until your doctor clears you to do so. When ready to return, reach out, and we would be happy to provide you with class recommendations. You can take a look at our class descriptions; our calming and relaxing classes are excellent for easing back into practice.
107 atlantic Avenue,
Toronto, ON M6K 1Y2
Canada
Email: support@ohawellness.com
Phone: (647) 907 6248.
© 2023 OHA Wellness, All Rights Reserved.
TEACHER
Hey there,
My name is Cynthia & I am so excited to be joining the team here at OHA. I completed my 200hr teacher training in Bali in 2022 and I am absolutely bursting with excitement to share my teachings with the students of OHA. Since beginning my yoga journey many years ago, I have always gravitated towards the more spiritual, meditative & self reflective benefits of the practice. I have a huge passion for a vast array of yoga practice styles, however my heart really lies with a slower and more intentional practice. Don’t get me wrong, I still regularly crave a good & spicy vinyasa flow, but you can definitely always count me in for a replenishing restorative or a juicy yin class.
I immediately resonated with what OHA wanted to bring to this city’s yoga community and I am beyond honoured to be one of their teachers as we gear up to open in March.
TEACHER
Jasmine’s yoga practice began over ten years ago. She was drawn to the discipline and movement that yoga provided and was inspired to create goals to overcome obstacles that were presented to her while on her mat. She easily incorporated classes into her daily routine and built a consistent practice by attending classes local to her in Toronto, Calgary, and Revelstoke before she pursued her teaching certification while living in Vancouver.
In Jasmine’s guided Vinyasa sessions, you will develop your yoga practice through continuous mindful movement while building strength and flexibility. A foundation of poses are used in each class to provide consistency to advance, while creative sequences provide the opportunity to explore. Each energizing class includes moments of restoration, guided meditation, and the opportunity for students of all levels and experience to learn something new.
As a yoga instructor, Jasmine continuously develops and shares her passion for yoga while creating a safe and supportive community for students to explore their practice. She educates beyond the asana practice through balanced teachings to incorporate what is learned and achieved through yoga to all areas of your life – on purpose, with purpose.